Terms of Service

Last updated: July 24, 2026

Product Research Assistant is an independent product-research tool and is not affiliated with, endorsed by, or sponsored by Temu.

1. Acceptance and service description

These Terms of Service (“Terms”) apply to Product Research Assistant (the “Extension”). By installing, accessing, purchasing, or using the Extension, you agree to these Terms. If you do not agree, do not use the Extension.

Product Research Assistant is a Chrome extension for lawful product research, user-triggered review export, local review insights, and local competitor comparison. It is independently developed and is not affiliated with, endorsed by, or sponsored by Temu.

2. Eligibility and accounts

You must be legally capable of entering into these Terms. Paid access and purchase restoration use the email you provide and an Extension-generated installation/device identifier. You are responsible for keeping access to your browser profile and email account secure and for providing accurate purchase information.

3. Free access, subscriptions, and one-time collection credits

The Extension may offer limited free usage, recurring monthly or annual subscriptions, and a one-time collection credit pack. Current prices, included limits, supported formats, and benefits are displayed in the Extension before checkout and in Stripe Checkout. If a displayed price conflicts with older marketing material, the price and terms shown at checkout control the purchase.

Subscriptions renew automatically for the billing period selected until cancelled. You may manage or cancel a subscription through the Stripe Customer Portal. Cancellation normally stops future renewals and does not automatically reverse charges already incurred or remove access already paid through the current period, except where required by law or expressly stated during checkout.

The initial one-time offer contains 20 collection credits for US$9.99. Purchased credits do not auto-renew and are not a permanent Pro subscription. Under the current product rules, one credit is committed only after a new product-collection operation successfully produces the paid result. Failed, cancelled, paused, or explicitly partial/uncommitted operations are not intended to consume a credit. Retries or report exports tied to the same completed operation must not consume another credit. Available credits may be frozen or reversed for refunds, disputes, fraud prevention, duplicate grants, or payment reversals.

4. Payments, taxes, refunds, and disputes

Stripe processes payments and may provide the Customer Portal. You authorize Stripe and the applicable payment method provider to charge the displayed amount, recurring renewals, and applicable taxes. The developer does not store full payment-card details.

Refund requests may be submitted to cloudrivercode@gmail.com and will be considered under the checkout disclosures, applicable law, service usage, consumed credits, and Stripe/payment-provider rules. These Terms do not promise an unconditional refund period. Chargebacks, refunds, payment reversals, or suspected fraud may suspend or adjust subscriptions and purchased-credit balances while the matter is resolved.

5. Permitted use

You may use the Extension for lawful internal product research, sourcing evaluation, product-page analysis, review analysis, and other purposes for which you are authorized to access and process the relevant page content. You are responsible for deciding whether your collection, export, storage, and later use are permitted by the target website's terms and applicable privacy, consumer-protection, intellectual-property, and data-protection laws.

6. Prohibited use

You must not:

bypass or attempt to bypass login, CAPTCHA, paywalls, anti-bot protections, rate limits, access controls, or other technical restrictions;
access data you are not authorized to access or use the Extension to impersonate another person or account;
modify the Extension to issue undisclosed bulk requests, replay private API calls, or operate a mass automated scraping service;
sell or redistribute exported review datasets as a data-broker product or build an unlawful commercial database;
present Temu or other marketplace reviews as genuine buyer reviews, testimonials, or review-widget content for your own Shopify store, independent website, advertisement, or listing;
use exported material in a deceptive, misleading, defamatory, infringing, privacy-invasive, or unlawful manner;
resell, share, transfer, circumvent, or fraudulently activate subscription or purchased-credit entitlements;
reverse engineer, redistribute, or create a competing copy of the Extension except to the extent such restriction is prohibited by applicable law; or
interfere with the Extension, backend, payment systems, service providers, or other users.

7. Review data and intellectual property

Page content and reviews may be protected by platform terms, copyright, database rights, privacy rights, publicity rights, or other laws. The Extension does not grant ownership of or a license to third-party content. You are responsible for obtaining any permission required for storage, publication, redistribution, commercial use, or other processing after export.

The Extension is intended to help analyze information available to the user, not to republish marketplace reviews publicly or claim them as reviews of another store.

8. Collection limitations and user responsibility

Temu page structure, localization, virtualized lists, account state, network speed, loading behavior, and anti-abuse measures may change without notice. Collection may therefore be partial, delayed, unavailable, duplicated before reconciliation, or require the user to load more reviews manually. The Extension may stop with a partial or paused result rather than keep a page indefinitely busy.

You must review coverage, warnings, source data, and exported files before relying on a result. Opening multiple heavy product pages or collection tasks may reduce browser performance. Do not use the Extension where doing so could risk an account or violate a website rule.

9. Insights and commercial decisions

Reports, high-frequency terms, opportunity scores, risk levels, competitor rankings, recommendations, and procurement checks are rule-based research aids. They may be incomplete, inaccurate, or unsuitable for a particular market. The Extension makes no guarantee of sales, ranking, demand, margin, product quality, supplier reliability, regulatory compliance, or profit. You remain responsible for independent verification and all commercial decisions.

10. Availability and changes

The Extension and backend are provided on an “as available” basis. Features, limits, prices for future purchases, site compatibility, and service providers may change. Maintenance, provider outages, browser changes, platform changes, security incidents, or legal requirements may interrupt service. Where reasonably practical, material changes affecting paid users will be communicated through the Extension, listing, checkout, or published legal pages.

11. Suspension and termination

Access may be limited, suspended, or terminated for breach of these Terms, fraud, payment reversal, abuse, security risk, legal requirement, or conduct that threatens the Extension or its providers. Users may stop using the Extension at any time and may uninstall it or clear local data. Ending use does not automatically erase records that must be retained for billing, ledger integrity, disputes, fraud prevention, or law.

12. Disclaimers and limitation of liability

To the maximum extent permitted by applicable law, the Extension is provided without warranties of uninterrupted operation, error-free collection, completeness, merchantability, fitness for a particular purpose, or non-infringement. Nothing in these Terms excludes rights or liabilities that cannot legally be excluded.

To the maximum extent permitted by applicable law, the developer is not liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages arising from use of or inability to use the Extension, exported data, third-party platforms, or commercial decisions. Any liability that cannot be excluded will be limited only to the extent permitted by applicable law.

13. Service providers and privacy

Stripe provides subscription and one-time checkout, billing, payment-method handling, refunds/disputes, and customer-portal services. Cloudflare Workers, KV, Durable Objects, and Pages provide entitlement, purchased-credit accounting, webhook, analytics-forwarding, and legal-page infrastructure. Google Analytics 4 may receive the limited, filtered usage events described in the Privacy Policy. These providers operate under their own applicable terms and privacy policies.

The Privacy Policy explains local processing, exports, account and entitlement information, analytics, service providers, retention, and deletion choices. By using the Extension, you acknowledge those disclosed processing activities.

14. Changes to these Terms

These Terms may be updated to reflect feature, payment, provider, or legal changes. The published page will show the latest revision date. Continued use after an effective update constitutes acceptance where permitted by law; additional notice or consent will be provided where required.

15. Contact

Questions, support requests, privacy requests, and refund requests may be sent to cloudrivercode@gmail.com.